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Thread: Why my deposit went to Pending ?

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    Piplet
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    Default Why my deposit went to Pending ?

    Hi there.

    I've opened my (second) micro account and deposited 1$.
    In previous account I've also deposited money, so I didn`t break any rules if I understand them right.
    So, my deposit went to Pending. Why ? Is it normal ? When will it apply to my account?


    Thank you

  2. #2
    Director of FXOpen Aus FXOjafar's Avatar
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    Default

    Hi Tedek. There have been a number of deposits recently that were done unfortunately at the exact same time as a reset of the cabinet system after some upgrades. This meant that the deposits didn't happen instantly.

    The solution is to make a notification of payment from the traders cabinet and finance will process your deposit asap.

    Sorry for the inconvenience.
    Jafar Calley - Director
    FXOpen AU Pty Ltd
    Level 26 • 1 Bligh Street
    Sydney NSW 2000
    Australia
    AFSL:412871 ABN:61 143 678 719
    http://www.fxopenaus.com

  3. #3
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    I did it as you said and it was processed almost instantly.
    Thankyou

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