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Thread: don't get a commission and can't check referral..

  1. #1
    In Profit tonmaibiya's Avatar
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    Default don't get a commission and can't check referral..

    dear manager,

    For a while I notice that I don't get commission on a new referral account, I've more than 20 account that register via my link (know from receive mail alert in MT4 - but I delete all mail)

    Now I only get a commission only on 3 account and I can't check about all my referral account and what is going on.

    This is not good for me because I set a rebate program 0.5 pip for a people who visit my board and register via my link now I have to stop rebate program.

    I e-mail this to you 2 week ago and now still no respond.

    Please explain what happen.

  2. #2
    FXOpen CEO FXOpen Alex's Avatar
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    Default

    Quote Originally Posted by tonmaibiya View Post
    dear manager,

    For a while I notice that I don't get commission on a new referral account, I've more than 20 account that register via my link (know from receive mail alert in MT4 - but I delete all mail)

    Now I only get a commission only on 3 account and I can't check about all my referral account and what is going on.

    This is not good for me because I set a rebate program 0.5 pip for a people who visit my board and register via my link now I have to stop rebate program.

    I e-mail this to you 2 week ago and now still no respond.

    Please explain what happen.

    Be informed that you will get commission from the trading of your referrals only if they will make initial deposit.

  3. #3
    Director of FXOpen Aus FXOjafar's Avatar
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    Default

    Quote Originally Posted by tonmaibiya View Post
    dear manager,

    For a while I notice that I don't get commission on a new referral account, I've more than 20 account that register via my link (know from receive mail alert in MT4 - but I delete all mail)

    Now I only get a commission only on 3 account and I can't check about all my referral account and what is going on.

    This is not good for me because I set a rebate program 0.5 pip for a people who visit my board and register via my link now I have to stop rebate program.

    I e-mail this to you 2 week ago and now still no respond.

    Please explain what happen.
    Hi tonmaibiya

    I've run a successful rebates program for a few months now. Rest assured, if your referral has deposited to the account, you will be paid for their trade volume. Just rebate them for what you are paid. All the information you need is in the mt4 statement.
    Jafar Calley - Director
    FXOpen AU Pty Ltd
    Level 26 • 1 Bligh Street
    Sydney NSW 2000
    Australia
    AFSL:412871 ABN:61 143 678 719
    http://www.fxopenaus.com

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    Bullish manCatur's Avatar
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    Late Deposit

    Hi admin,

    What happend if our referral too late for make initial deposit. I mean they only make deposit once the bonus sum (25usd) have been generated. Is there any accumulation on our bonus since then once they initiate for depo?

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    In Profit tonmaibiya's Avatar
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    Default

    Quote Originally Posted by FXOpen Alex View Post
    Be informed that you will get commission from the trading of your referrals only if they will make initial deposit.
    3-4 of my friend is already deposit but still no commission.

  6. #6
    Director of FXOpen Aus FXOjafar's Avatar
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    Default

    Quote Originally Posted by manCatur View Post
    Hi admin,

    What happend if our referral too late for make initial deposit. I mean they only make deposit once the bonus sum (25usd) have been generated. Is there any accumulation on our bonus since then once they initiate for depo?
    You will get the commission from after they made the deposit of at least $25 on standard or $1 on micro.

    Quote Originally Posted by tonmaibiya View Post
    3-4 of my friend is already deposit but still no commission.
    Please email [email protected] with all the details. It is possible the accounts missing commission payments did not register under you. This problem can be fixed though.
    Jafar Calley - Director
    FXOpen AU Pty Ltd
    Level 26 • 1 Bligh Street
    Sydney NSW 2000
    Australia
    AFSL:412871 ABN:61 143 678 719
    http://www.fxopenaus.com

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    In Profit tonmaibiya's Avatar
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    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Bullish manCatur's Avatar
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    Default

    hi admin,

    i just wanna ask is there any way to know our affiliate trading activity?

    just asking,thanks before
    like KDZA said:
    "pedang yang sama akan berbeda keampuhannya apabila pemakainya berkembang dari anak kecil jadi dewasa yang terlatih"

  11. #11
    Director of FXOpen Aus FXOjafar's Avatar
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    Default

    Quote Originally Posted by onlyirvan View Post
    hi admin,

    i just wanna ask is there any way to know our affiliate trading activity?

    just asking,thanks before
    No there isn't
    Jafar Calley - Director
    FXOpen AU Pty Ltd
    Level 26 • 1 Bligh Street
    Sydney NSW 2000
    Australia
    AFSL:412871 ABN:61 143 678 719
    http://www.fxopenaus.com

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    Default

    manager i i had referrla under me they deposited moneyand yet i have not recieved comission???

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    Default

    i have contacted the manager on the issue but still nobody replied me...

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    In Profit newbie_fx's Avatar
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    Default

    Quote Originally Posted by fxcarbon View Post
    i have contacted the manager on the issue but still nobody replied me...
    do you knew your referral?
    are you sure that they were make a close trade -/+4pips and above?

    as what i know,commision is auto-added into your account after your referral has close his position.
    ~~Forex Is My World~~
    babysm_cool sm_win

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