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Thread: Server Problem

  1. #1
    Intraday Master etrader's Avatar
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    Default Server Problem

    It seems that there is a server problem as there is no connection on MetaTrader

    I remember that about one month ago there was a similar problem with FXOpen

    It is really bad since this server down occurred just when the market is very ...

  2. #2
    Intraday Master etrader's Avatar
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    Default

    It was fixed, but when I lost almost 50 pips

  3. #3
    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Default

    Quote Originally Posted by etrader View Post
    It seems that there is a server problem as there is no connection on MetaTrader

    I remember that about one month ago there was a similar problem with FXOpen

    It is really bad since this server down occurred just when the market is very ...
    Server is up again. All clients complaints will be resolved in favour of clients.

  4. #4
    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Default

    We have experienced hosting server technical problems for 15 minutes. The problem is solved now, sorry for enconviniences, all clients complaints will be resolved in favour of clients.

  5. #5

  6. #6
    Intraday Master etrader's Avatar
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    Default

    It seems that the price tend to return to the value before the server problem

    thus, no loss due to thus failure

    thanks God

  7. #7
    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Default

    Quote Originally Posted by etrader View Post
    It seems that the price tend to return to the value before the server problem

    thus, no loss due to thus failure

    thanks God
    Incase of the lose because of our fault we would compensate it, do not worry

  8. #8
    Piplet
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    Default

    Demo trading server also down?

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  10. #10
    Piplet
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    Default

    Quote Originally Posted by FX Open Manager View Post
    Fixed already.
    Thanx. sm_smile

  11. #11

  12. #12
    In Profit junglelion's Avatar
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    Default

    Quote Originally Posted by FX Open Manager View Post
    Server is up again. All clients complaints will be resolved in favour of clients.
    I lost 1 billion dollars during the problem. Do I get it ??

  13. #13
    In Profit junglelion's Avatar
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    Default

    This is the reason we say that when you trade keep SL and TP, so that in case of any problems trades get executed and closed.

    I had a trade which hit TP closed and later fell 24 pips, still I had profits.

    Nothing can be expected, better safe than sorry.

  14. #14
    In Profit junglelion's Avatar
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    Default

    Always trade for 5 or 10 pips, because the market gives plenty of 5 and 10 pip trades and very rarely gives 50 to 100 pip trades.

  15. #15
    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Default

    Quote Originally Posted by junglelion View Post
    Always trade for 5 or 10 pips, because the market gives plenty of 5 and 10 pip trades and very rarely gives 50 to 100 pip trades.
    There was a great chance to make huuge profits yesterday.

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