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Thread: Execution again

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    Piplet
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    Default Execution again

    Isn't weird to find some accounts with fast execution and others with slow execution. Can management please clarify? Some accounts take like 5 seconds to place an order and others 2-3 seconds and on the same connection. Does FXOPEN have some kind of execution where the account executes orders directly with a bank or something like that. I do remember that when old execution problem, people with slow execution where asked to contact manager. Could the manager modify someone's execution?

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    In Profit aminhakim's Avatar
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    Dear manager, Thank you for your answer.

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    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Default

    Quote Originally Posted by ali.amine View Post
    Isn't weird to find some accounts with fast execution and others with slow execution. Can management please clarify? Some accounts take like 5 seconds to place an order and others 2-3 seconds and on the same connection. Does FXOPEN have some kind of execution where the account executes orders directly with a bank or something like that. I do remember that when old execution problem, people with slow execution where asked to contact manager. Could the manager modify someone's execution?
    Most probably there are internet problems. However, there are some accounts under manual orders execution, that may cause some delays. We are working to solve these delays at the moment, I think problem will be solved by Monday

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    In Profit Psymon's Avatar
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    Default

    I have a similar problem, both pon demo and when i trade real, there seems to be a big lagg between posting and accepting an order. between 5 to 30 seconds. i have tried using different internet connections and the problem still exists, any ideas or solutions?

    thanks
    Psymon Peers

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    Director of FXOpen Aus FXOjafar's Avatar
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    Default

    Quote Originally Posted by Psymon View Post
    I have a similar problem, both pon demo and when i trade real, there seems to be a big lagg between posting and accepting an order. between 5 to 30 seconds. i have tried using different internet connections and the problem still exists, any ideas or solutions?

    thanks
    If the time is the same on both demo and real, I think your problem is in your internet connection. Demo should be much faster than real as there is no dealing desk or real counterparty to your trade.
    Jafar Calley - Director
    FXOpen AU Pty Ltd
    Level 26 • 1 Bligh Street
    Sydney NSW 2000
    Australia
    AFSL:412871 ABN:61 143 678 719
    http://www.fxopenaus.com

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