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Thread: market watch froze

  1. #1
    Piplet
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    Default market watch froze

    It's been 30 mins and the market watch it's frozen on live and demo accounts, what can I do?

  2. #2
    scasey241
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    Default I am having the same problem

    Whats going on?

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    Default

    for me demo account is working but live does not - very annoying. hope it will be fixed soon. thx good i have no open orders running at the moment.

    Regards

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    Default

    froze over 30 minutes...and I do have open trades

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    Default

    I'm glad I don't have any open trades neither

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    Thumbs down

    I have opended trades too that would be in profit and out by now if the market was not frozen...

  7. #7
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    Default

    there market watch at the login screen shows the E/U at 1.2959 and the market is stuck on my charts at 1.2977...if they have there market watch on the from page maybe they shoudl get ther efeed from there.. they need to fix this problem or gonna lose alot of ppl .....it has been an on going thing the last few weeks ...had the market freeze many time past few weeks now..???


    have 3 trades that have gone into prfit and hit there TP but market is frozen so I guess I get nothing...

  8. #8
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    Default

    tried every server, rescanned servers, restarted mt4, rebooted comp....almost an hour now

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    Default

    Quote Originally Posted by surfshare View Post
    tried every server, rescanned servers, restarted mt4, rebooted comp....almost an hour now
    I have tryed all of the same with no luck either says I am connected but does nto update the charts..

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    Default the server is down price is not moving

    Dear Admin ,

    server is down , all the prices is not moving for the last 45 min , what is going on !? i have another account with diffrent Co. and price is totlay diffrent

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    Default

    well over 2 hours now, and no post of a reason

  12. #12
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    Default

    Hi all,

    For information : Our meta4 had problem at the moment, our IT department working to fixing its as soon as possible. So please be patient. Sorry in convenience.
    Any problem during the server down can send to [email protected] .
    We thank you for your patience and understanding.

    Thanks

  13. #13
    Bullish amerz's Avatar
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    Default

    I try close my position while the server is down, and surprisingly the position was closed (even the server is down) with an outdated price.

  14. #14
    Super Moderator nonamer's Avatar
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    Default

    Quote Originally Posted by amerz View Post
    I try close my position while the server is down, and surprisingly the position was closed (even the server is down) with an outdated price.
    hi

    When server its down like prize not moving, please dont try make any open position or closed position, if u losses during the server down u can complaint by sending an email to [email protected] including the order numbers affected and each case will be investigated and positions restored or compensated as need be.

    Thanks

  15. #15
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    Default

    Quote Originally Posted by nonamer View Post
    hi

    When server its down like prize not moving, please dont try make any open position or closed position, if u losses during the server down u can complaint by sending an email to [email protected] including the order numbers affected and each case will be investigated and positions restored or compensated as need be.

    Thanks
    Thanks, I'll mail [email protected] later. Hope that I get the close position on the current market price, not the outdated.

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