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Thread: cant open new order to trade

  1. #1
    Piplet
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    Exclamation cant open new order to trade

    Hi @all

    ive open my micro forex account some minutes ago, deposit 4 $ and i can see it arrive my forex konto. I can see the 100 cent + 400 cent deposit.

    But i cant open a trade !

    Why ?

  2. #2
    Director of FXOpen Aus FXOjafar's Avatar
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    Is there an error telling you why you can't open a trade?
    Jafar Calley - Director
    FXOpen AU Pty Ltd
    Level 26 • 1 Bligh Street
    Sydney NSW 2000
    Australia
    AFSL:412871 ABN:61 143 678 719
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    Piplet
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    Hello,

    no, the "Neue Order" (new order, new trade) Buttun is grey and i cant press it.

    When i right-click in the chart i have no trade-men (in the menu top)

    Ive re-installed MT4 but nothing change

    i test it on my second pc.....

  4. #4
    Administration FX Ind Manager's Avatar
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    perhaps u use investor password instead the trader password ?
    FXInd.com Livechat Support

    Kindly don't send support question via PM.

  5. #5
    Piplet
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    No, also on my second PC i cant open trades in REal Live Konto, in Demo i can .....

    To small Deposit ? (438 cent)

  6. #6
    Administration FX Ind Manager's Avatar
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    if it because small deposit you'll get not enough money.
    try to contact your ib/sales representative.
    FXInd.com Livechat Support

    Kindly don't send support question via PM.

  7. #7
    In Profit Goldenfx's Avatar
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    Is the NEW ORDER button disabled? If so, you had use your investor password instead of the trader password which supplied by you when you sign up.

  8. #8
    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Quote Originally Posted by Goldenfx View Post
    Is the NEW ORDER button disabled? If so, you had use your investor password instead of the trader password which supplied by you when you sign up.
    Oposite, have to use trader's pass instead of investor's .

    Denis Peganov
    Development Director
    FXOPEN NZ LIMITED
    E-mail: [email protected]
    http://www.fxopen.com/

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    Ok thx it was the wrong password, thanks sm_infiinity

  10. #10
    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Quote Originally Posted by alnes View Post
    Ok thx it was the wrong password, thanks sm_infiinity
    It was so easy. Have a good trades!

    Denis Peganov
    Development Director
    FXOPEN NZ LIMITED
    E-mail: [email protected]
    http://www.fxopen.com/

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