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Thread: 无法登陆的可能原因

  1. #1
    Moderator cool user DuHeng's Avatar
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    Default 无法登陆的可能原因

    1,帐号密码错误

    1)登陆后台:
    请使用 交易帐号交易密码(Traders Password) 登陆,以前可能有人使用email帐号登陆后台,后台升级后,现在只能用交易帐号才能登陆,email地址无法登陆。

    2)登陆MT4 :
    服务器选择 :
    "Fxopen-Real" "Fxopen-Real1" "Fxopen-Real2" 真实账户(如果不能登陆,挨个都试一下.)
    "Fxopen-Demo" 模拟帐户
    新注册的帐户给你账号时同时有服务器地址.具体看后面.

    密码选择:
    Trader password 交易密码,使用此密码登陆MT4才可以进行交易
    Investor password 查看密码/投资人密码,此密码只能登陆MT4查看,但不能交易

    注意:密码区分大小写,大写字母O和数字0,大写字母I和数字1容易混淆,请注意区分。
    如果分不清,相应密码在你注册帐户后会发送到你的邮箱,可以复制该密码到记事本,再复制到密码登陆框,这样可以避免带入空格或其他看不见的字符。

    2,能登陆MT4但无法登陆后台 , 这种情况是因为你设置了后台IP地址过滤功能.


    关于 IP Address Filter
    后台 在 设置--个人(Setting--Personal) 会发现更改杠杆比例的地方下面多了一个IP Filter 的选项,这个是为了帐户安全而增加的IP地址过滤功能,如果你填入一个IP地址就意味着只能使用该IP地址 进行登陆。适用于固定IP用户。

    ADSL动态IP用户由于每次连接IP地址都要发生变化,所以不要填写任何东西,保留空白就可以了,如果填 写了IP地址。一旦你的IP发生变化会造成无法登陆后台。
    3,帐号长期不使用被暂停
    帐号超过90天不使用(超过90天不登陆MT4)会被暂停,所以无法登陆。可以写信给财务 [email protected] 申请重新激活你的账号。


    新注册账号,请使用新的服务器:
    新注册账号, 会在给你账号的同时给出服务器地址, 请使用给出的服务器地址登陆. 如: real3.fxopen.com:443
    你得到的服务器地址是什么就填什么, 直接把服务器地址复制到登陆框就行了.


    -

  2. #2
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    Default

    不知道为什么要ip过滤

  3. #3
    Moderator cool user DuHeng's Avatar
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    Default

    Quote Originally Posted by sdfgfjkrr View Post
    不知道为什么要ip过滤
    ip过滤适用于固定IP用户,设置以后只允许该IP登陆,可以防止别人非法登陆您的帐户。

    ADSL动态IP用户不要设置,否则IP改变以后无法登陆。

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    Default

    我朋友的账户134285可能长时间没有使用,现在无法登录,请帮助解决

  5. #5
    shaoyinwang
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    Default

    我现在遇到了后台不能登陆的情况,从未设置ip过滤,登陆页面都上不了,什么原因,也发了凉风信去问,也在live Support 问过,没有回复,为何?

  6. #6
    shaoyinwang
    Guest

    Default

    刚才live Support 告诉服务器有问题,有损失的可以申请补偿

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    原来上午确实有问题啊,我还在纳闷呢

  8. #8
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    Default

    这样啊,我还以为帐户被黑拉 !

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    Default

    呵呵,明白了,那注册时候用的密码是干嘛用的?

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    Default

    为什么我登陆终端显示账户无效,寻求帮助那里写有真实账户不能在终端内开启,只能通过中介公司开启。 这句话是什么意思

  11. #11
    Moderator cool user DuHeng's Avatar
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    Default

    Quote Originally Posted by ybfq18 View Post
    为什么我登陆终端显示账户无效,寻求帮助那里写有真实账户不能在终端内开启,只能通过中介公司开启。 这句话是什么意思
    你把原英文提示发上来。

    帐户无效 通常是你输入错误的帐号密码 、登陆时选择错了服务器 或者帐户超过90天不使用被暂停

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    Default

    请问迷你账户和标准账户如果在一个平台,登陆时是自动选择服务器吗?

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    Default

    为什么登陆不了交易平台?

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    Super Moderator fxopenchina's Avatar
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    Default

    什么提示?

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    Default

    什么提示也没有,现在又可以登陆了,好奇怪。另外问个问题,发帖的奖励金是直接到我的交易帐户吗?怎麽知道奖励金到没有?

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