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Thread: can't send documents

  1. #1
    djoby
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    Red face can't send documents

    Hello, i have been trying to send my ID and bill to you but i failed about 10 times. I tried to send them with the e-mail account that i signed up with but i keep getting my e-mails returned. I sent them with another e-mail account but when i try to withdraw i get an e-mail that says i need to send an ID and a bill.

    please check if you have received my e-mail from [email protected] with subject documents for account number 17921.

    I couldn't think of another method of contact except the forum.
    Thank you and i hope you get this matter finalised.

  2. #2
    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Quote Originally Posted by djoby View Post
    Hello, i have been trying to send my ID and bill to you but i failed about 10 times. I tried to send them with the e-mail account that i signed up with but i keep getting my e-mails returned. I sent them with another e-mail account but when i try to withdraw i get an e-mail that says i need to send an ID and a bill.

    please check if you have received my e-mail from [email protected] with subject documents for account number 17921.

    I couldn't think of another method of contact except the forum.
    Thank you and i hope you get this matter finalised.
    We have online support to contact us (please check "Contact Us" tab on website).

    Documents should be sent to [email protected] , incase you face trouble sending a file, try to archive it and send again. Please inform if you face problem again.

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