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Thread: 取款不能成功

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    Default 取款不能成功

    本人刚刚取款,财务给我驳回的信中写的是我必须提供英文地址,可是我怎么给财务呢,而且我也不懂英文,写不了,那我的钱不是不能拿了吗??管理员有没有什么好的办法?我开户注册时填的也是拼音,没有填中文

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    Quote Originally Posted by ywr123 View Post
    本人刚刚取款,财务给我驳回的信中写的是我必须提供英文地址,可是我怎么给财务呢,而且我也不懂英文,写不了,那我的钱不是不能拿了吗??管理员有没有什么好的办法?我开户注册时填的也是拼音,没有填中文
    可能i你填写的资料不规范, 比如有人把地址用拼音连着写下连标点都没有,谁能看得懂.

    把你的注册信息用英文格式写清,附在收到的那封邮件开头,回复.然后重新提交取款请求.

    格式如下:

    1) Account Number: 你的帐号
    2) Full Name: 全名
    3) City: 城市
    4) State: 省
    5) Country: 国家
    6) Address: 地址
    7) Phone number:电话,格式为 86-区号(不加0)-号码 如 86-10-12345678


    或者把你的资料PM我,帮你翻译一下.

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    羡慕,^_^

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    Default

    可能有些大小写你没有看清

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    应该搞个中文注册向导多好

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    Default

    怎么核对自己的注册信息啊,注册时没留底

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    客服没有回答呀,我在等

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    Quote Originally Posted by dqrs View Post
    怎么核对自己的注册信息啊,注册时没留底
    注册信息还有什么记不住的 都是你的真实信息

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    Default

    个人认为fxopen在注册时就应该有个提醒,所有资料都要用真实的和英文的.(可在注册页面旁注明),这样一些比较马虎的客户在注册时就不会出错了.

    毕竟客户就是上帝,应该站在客户角度想问题,而不是在客户取款出问题时在事后发邮件

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    Quote Originally Posted by wwwh111 View Post
    个人认为fxopen在注册时就应该有个提醒,所有资料都要用真实的和英文的.(可在注册页面旁注明),这样一些比较马虎的客户在注册时就不会出错了.

    毕竟客户就是上帝,应该站在客户角度想问题,而不是在客户取款出问题时在事后发邮件
    这个早就这样做了,现在注册填写中文注册不了的,必须填写英文格式才可以注册。

    但以前有些客户使用中文注册的还没有修正,取款时财务会要求他用英文格式进行休整一下。

    还有些客户虽然使用英文格式,但胡乱填写,一看就是假的资料,取款时财务会要求重新发送真实质资料。

    还有些是电话不正确打不通。

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