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Thread: anybody can help me? Fxopen transfer function

  1. #1
    Bullish iPHONE's Avatar
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    Default anybody can help me? Fxopen transfer function

    i have ever used the transfer function in Fxopen. But recently, when i try to click interior transfer, the tranfer page was not able to show. i cleared the cookies, and i tried IE, Firefox, but still not able to do tranfer. please help me!

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    Super Moderator nonamer's Avatar
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    Quote Originally Posted by iPHONE View Post
    i have ever used the transfer function in Fxopen. But recently, when i try to click interior transfer, the tranfer page was not able to show. i cleared the cookies, and i tried IE, Firefox, but still not able to do tranfer. please help me!
    Hi

    Are u mean internal transfer ? I dont see any problem on internal transfer paged. Try closed the paged the reopen back with new paged, after that copy this link n paste at the new paged --> https://cabinet.fxopen.com/Default.aspx?Culture=en-US ..u must login after that .

    Thanks

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    Bullish iPHONE's Avatar
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    nonamer, thanks for your help.
    i tried to open https://cabinet.fxopen.com/Transfer/Notice.aspx, but it automatically go back to https://cabinet.fxopen.com/Default.aspx which is the default page.
    for deposit and withdraw, there are not problem. i think something wrong with the transfer. any fxopen technical person can help me?

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    Director of FXOpen Aus FXOjafar's Avatar
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    Default

    Quote Originally Posted by iPHONE View Post
    nonamer, thanks for your help.
    i tried to open https://cabinet.fxopen.com/Transfer/Notice.aspx, but it automatically go back to https://cabinet.fxopen.com/Default.aspx which is the default page.
    for deposit and withdraw, there are not problem. i think something wrong with the transfer. any fxopen technical person can help me?
    It's working fine for me. Try logging out of the cabinet, clear cookies, and log back in.
    Jafar Calley - Director
    FXOpen AU Pty Ltd
    Level 26 • 1 Bligh Street
    Sydney NSW 2000
    Australia
    AFSL:412871 ABN:61 143 678 719
    http://www.fxopenaus.com

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    Bullish iPHONE's Avatar
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    hi, rebatefx.com, thanks!
    I feel disappointed, the only answer is clear the cookie, it shoule be ok, but i tried many times,

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    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Quote Originally Posted by iPHONE View Post
    hi, rebatefx.com, thanks!
    I feel disappointed, the only answer is clear the cookie, it shoule be ok, but i tried many times,
    Is your account verified?

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    Bullish iPHONE's Avatar
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    my account is verified, and i ever did a transfer.

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    Bullish iPHONE's Avatar
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    I do not know what is wrong.
    for LR deposit, it is ok, it is easy.
    but for this internat transfer, something is wrong. it should be any problem, it is just give you a notice to tell you that i want to transfer money from this account to that account. but why?

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    Bullish iPHONE's Avatar
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    thanks, manager
    it is very kind of you! i am looking forward the solution.

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    Bullish iPHONE's Avatar
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    for you and your IT department infomation.
    I have ever done the internat transfer once.
    It is a verified account.
    I have tried to clear the cookies many times.
    I have tried IE and firefox.
    I have tried 3 different computers, but in the same IP.
    I have tried windows vista, and windows XP.
    I have tried my another account.

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    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Quote Originally Posted by iPHONE View Post
    for you and your IT department infomation.
    I have ever done the internat transfer once.
    It is a verified account.
    I have tried to clear the cookies many times.
    I have tried IE and firefox.
    I have tried 3 different computers, but in the same IP.
    I have tried windows vista, and windows XP.
    I have tried my another account.
    IT dep. is checking your problem now (I think account 138017 ? )
    Please check your account in 3 hours and inform about results here.
    Thank you.

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    Bullish iPHONE's Avatar
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    thanks for quick response
    i just now checked, same status, the problem is still there.
    my account is 79932(micro) and 131017 (mico)
    138017 is my standard account, no money, and i never tried.

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    Bullish iPHONE's Avatar
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    the problem is still there. any feedback from IP department?
    thanks

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    Bullish iPHONE's Avatar
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    it lookis like that nobody is going to take care of this! feel a little sad

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