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Thread: what if I lose my Pin-code how can I withdraw

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    Default what if I lose my Pin-code how can I withdraw

    hi adim

    let tell that some one lose his Pin-code now he cant withdraw

    but is there any thing that he can do to get his Pin-code back

    or if he cant get it back how can he withdraw with out his Pin-code

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    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Default

    Quote Originally Posted by المهجور View Post
    hi adim

    let tell that some one lose his Pin-code now he cant withdraw

    but is there any thing that he can do to get his Pin-code back

    or if he cant get it back how can he withdraw with out his Pin-code
    You need to send request to [email protected] + scanned ID copy and account details. You will receive new PIN code during 24 hours.

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    Default

    what account details like what
    Last edited by المهجور; 07-26-2007 at 06:58 PM.

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    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Default

    Quote Originally Posted by المهجور View Post
    what account details like what
    Account number and full name. Also, request should be sent from the email registered with your trading account.

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    Default

    what about transfer from acount to acount what do you

    details you want

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    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Default

    Quote Originally Posted by المهجور View Post
    what about transfer from acount to acount what do you

    details you want
    To make interaccounts transfer you need:
    1) Send request from email adress registered with account from which you will make transfer + ID documents of the owner and provide amount of the transfer.
    2)Send request from the email adress of receiver account + ID documents of the owner and provide amount which he/she will receive
    3) Fee for transfer is 5$ for each 1000$ of transfer (fee is fixed)
    4) Requests should be sent to [email protected] and will be processed during 24 hours

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    Default

    is isnt there any way to know the e-mail adress

    that trader registered with

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    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Default

    Quote Originally Posted by sheva View Post
    is isnt there any way to know the e-mail adress

    that trader registered with
    This is not public information and it can be givvent to account holder only.

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    Default

    ok how can he got it if he lose the e-mail adress

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