BUY FXO Forum Shares
1316
Shares in the BANK:
We BuyWe Sell
$1.8836$1.9419
Results 1 to 11 of 11

Thread: Registration Failed

  1. #1
    Bullish YaNa's Avatar
    Join Date
    Sep 2008
    Posts
    44
    FXO Shares
    0
    FXO Bonus
    0.000
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Angry Registration Failed

    "Address should contain only English characters."

    The msg above appear during to submit the registration form! Plis don ask me about to change the web encoding or typing in the note pad n paste it in the form... all i've done!

    In the live chat support ask me to type the address in English! i think tht is a stupid answer...how can the address name can be change in English...if i do that how can i get verified when the address name n in the utility bill is different!

    i've trying to registered more than 15 times since Saturday but the result is still the same. FAILED.

  2. #2
    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
    Join Date
    Feb 2007
    Location
    On the moon
    Posts
    10,853
    FXO Shares
    58
    FXO Bonus
    470.989
    Thanks
    48
    Thanked 474 Times in 186 Posts

    Default

    Quote Originally Posted by YaNa View Post
    "Address should contain only English characters."

    The msg above appear during to submit the registration form! Plis don ask me about to change the web encoding or typing in the note pad n paste it in the form... all i've done!

    In the live chat support ask me to type the address in English! i think tht is a stupid answer...how can the address name can be change in English...if i do that how can i get verified when the address name n in the utility bill is different!

    i've trying to registered more than 15 times since Saturday but the result is still the same. FAILED.
    Does your address contain any symbols like: ( ) # & / or similar?

  3. #3
    Director of FXOpen Aus FXOjafar's Avatar
    Join Date
    Apr 2007
    Location
    Sydney
    Posts
    3,323
    FXO Shares
    50
    FXO Bonus
    1.463
    Thanks
    2
    Thanked 79 Times in 51 Posts

    Default

    Quote Originally Posted by YaNa View Post
    "Address should contain only English characters."

    The msg above appear during to submit the registration form! Plis don ask me about to change the web encoding or typing in the note pad n paste it in the form... all i've done!

    In the live chat support ask me to type the address in English! i think tht is a stupid answer...how can the address name can be change in English...if i do that how can i get verified when the address name n in the utility bill is different!

    i've trying to registered more than 15 times since Saturday but the result is still the same. FAILED.
    What language are you using? Perhaps opening an account with an IB partner in your own language is a better idea? Tell us which language you are using and we will suggest which IB you can choose. Either that or use standard English alphabet instead.
    Jafar Calley - Director
    FXOpen AU Pty Ltd
    Level 26 • 1 Bligh Street
    Sydney NSW 2000
    Australia
    AFSL:412871 ABN:61 143 678 719
    http://www.fxopenaus.com

  4. #4
    Bullish YaNa's Avatar
    Join Date
    Sep 2008
    Posts
    44
    FXO Shares
    0
    FXO Bonus
    0.000
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default

    Quote Originally Posted by FXOpen Manager View Post
    Does your address contain any symbols like: ( ) # & / or similar?
    Thks for reply!

    Here wht i'm typing...

    No.3, Lot 16596
    Tmn Desa Tanju
    Jalan Gong Badak

  5. #5
    Bullish YaNa's Avatar
    Join Date
    Sep 2008
    Posts
    44
    FXO Shares
    0
    FXO Bonus
    0.000
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default

    Quote Originally Posted by RebateFX.com View Post
    What language are you using? Perhaps opening an account with an IB partner in your own language is a better idea? Tell us which language you are using and we will suggest which IB you can choose. Either that or use standard English alphabet instead.
    i'm Malay n using Malay language n also register under fxmalay...

  6. #6
    Super Moderator nonamer's Avatar
    Join Date
    Mar 2007
    Location
    from no where
    Posts
    3,135
    FXO Shares
    0
    FXO Bonus
    2.544
    Thanks
    20
    Thanked 150 Times in 110 Posts

    Default

    Quote Originally Posted by YaNa View Post
    Thks for reply!

    Here wht i'm typing...

    No.3, Lot 16596
    Tmn Desa Tanju
    Jalan Gong Badak
    just put u address like this

    No 3 Lot 16596 Tmn Desa Tanju Jalan Gong Badak

  7. #7
    FXMALAY Supporter cool user learn2biz's Avatar
    Join Date
    Mar 2008
    Posts
    5,244
    FXO Shares
    20
    FXO Bonus
    1.707
    Thanks
    60
    Thanked 171 Times in 110 Posts

    Default

    One of the solution is to use firefox and set the page encoding to universal. This is how one of the client suggested.
    Indicator utk lihat margin requirement/leverage/spread/server time (bg anda yg hairan kenapa 'not enough money') - download sini atau rujuk laman web.
    Pada yg ingin verify akaun, TOLONG la baca link ini
    U punya nasi u makan, dia punya nasi dia makan. Apa salah kita makan sama-sama?
    Pastikan buang browser cookies/cache sebelum buka akaun baru di www.fxmalay.com

  8. #8
    In Profit
    Join Date
    Oct 2008
    Posts
    99
    FXO Shares
    0
    FXO Bonus
    0.000
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default

    i recommended my friend to open an acc in fxmalay. she've done that but when it comes to verification, she said her files were rejected. she has followed what has been asked. i'm quite curious too.

  9. #9
    Super Moderator nonamer's Avatar
    Join Date
    Mar 2007
    Location
    from no where
    Posts
    3,135
    FXO Shares
    0
    FXO Bonus
    2.544
    Thanks
    20
    Thanked 150 Times in 110 Posts

    Default

    Quote Originally Posted by Norjanah4161 View Post
    i recommended my friend to open an acc in fxmalay. she've done that but when it comes to verification, she said her files were rejected. she has followed what has been asked. i'm quite curious too.
    when u upload the document on trader cabinet u need follow the instruction

    The size of each file may not exceed 4Mb.
    The document must in color
    The utility bill must the latest bill - at least not more than 3 month old
    The ID name must same like name u register with FXOPEN
    The address must same like address u register with FXOPEN
    The ID must have picture with it.

  10. #10
    In Profit
    Join Date
    Oct 2008
    Posts
    99
    FXO Shares
    0
    FXO Bonus
    0.000
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default

    she uses her ic but the billing address is her mom's, since billing is under her mother's name. can it be done? ( and of course, the address is the same as shown under her ic)

  11. #11
    Super Moderator nonamer's Avatar
    Join Date
    Mar 2007
    Location
    from no where
    Posts
    3,135
    FXO Shares
    0
    FXO Bonus
    2.544
    Thanks
    20
    Thanked 150 Times in 110 Posts

    Default

    Quote Originally Posted by Norjanah4161 View Post
    she uses her ic but the billing address is her mom's, since billing is under her mother's name. can it be done? ( and of course, the address is the same as shown under her ic)
    ID need to prove identity.
    Utility bill need to prove address.

    So if billing have different name with u ID, just send an email to [email protected] to explain the situation.

    I think its easy if u document file in jpg format.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Disclaimer
2005-2017 © FXOpen All rights reserved. Various trademarks held by their respective owners.

Risk Warning:: Trading on the Forex market involves substantial risks, including complete possible loss of funds and other losses and is not suitable for all members. Clients should make an independent judgment as to whether trading is appropriate for them in the light of their financial condition, investment experience, risk tolerance and other factors.

FXOpen Markets Limited, a company duly registered in Nevis under the company No. C 42235. FXOpen is a member of The Financial Commission.

FXOpen AU Pty Ltd., a company authorised and regulated by the Australian Securities & Investments Commission (ASIC). AFSL 412871ABN 61 143 678 719.

FXOpen Ltd. a company registered in England and Wales under company number 07273392 and is authorised and regulated by the Financial Conduct Authority (previously, the Financial Services Authority) under FCA firm reference number 579202.

FXOpen does not provide services for United States residents.

Join us