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Thread: Withdrawal Problem

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    Piplet
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    Default Withdrawal Problem

    Sir,

    I made a withdrawal request to e-gold today and was told to check my email account for a message to confirm my withdrawal but no mail was sent to my email address.

    I register for this forum with my email address (same i used for my account) and i was successful.

    I had earlier on made a withdrawal request to withdraw to liberty reserve on friday 15th August, 2008 but my withdrawal request was turned down telling me that i can only withdraw to e-gold.

    Since that friday, i noticed that my account report has not been coming in to my email address. I really dont know what is happening

    So please administrator, i want you to look into this issue with a view of solving it.
    thanks

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    Director of FXOpen Aus FXOjafar's Avatar
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    Default

    Hi

    I noticed that you are using a yahoo email address. Unfortunately, yahoo only deliver around 50% of our emails so I strongly suggest that you send a change of email address request to [email protected] with your ID documents attached. Please use another email service to avoid future inconvenience.

    Also, when you have an issue, only one post is required. The other posts you made on this issue have been removed.
    Jafar Calley - Director
    FXOpen AU Pty Ltd
    Level 26 • 1 Bligh Street
    Sydney NSW 2000
    Australia
    AFSL:412871 ABN:61 143 678 719
    http://www.fxopenaus.com

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    Default

    I made another withdrawal request and the email was sent, i got it and have been able to confirm the withdrawal. thanks.

    But i have not gotten my account report for 16th and 17th of august 2008. since i open the account the report has always been coming. so why have i not recieved the reports of those two days?

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    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Default

    Quote Originally Posted by lightshines View Post
    I made another withdrawal request and the email was sent, i got it and have been able to confirm the withdrawal. thanks.

    But i have not gotten my account report for 16th and 17th of august 2008. since i open the account the report has always been coming. so why have i not recieved the reports of those two days?
    Maybe it was weekends...

    Denis Peganov
    Development Director
    FXOPEN NZ LIMITED
    E-mail: [email protected]
    http://www.fxopen.com/

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    Super Moderator nonamer's Avatar
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    Default

    Quote Originally Posted by lightshines View Post
    I made another withdrawal request and the email was sent, i got it and have been able to confirm the withdrawal. thanks.

    But i have not gotten my account report for 16th and 17th of august 2008. since i open the account the report has always been coming. so why have i not recieved the reports of those two days?
    If u dont have any open trade/pending order or any other transaction like deposited/withdraw/receiving referral commission that days, the system will not email to u. Unless u have floating/open trade/pending order or other transaction like deposited/withdraw/receiving referral commission, the reports will email to u email.

    U also can check u history trading at meta4 account under Account History .

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