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Thread: Account status still not verified.

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    Default Account status still not verified.

    Dear FXOpen Manager,

    I'm still experiencing my Account status : Not Verified. I've submitted my documents and are already approved. But not sure why the status still showing not verified. Please help to check and revert. My account number : 105965. Thanks.

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    Quote Originally Posted by tanks1308 View Post
    Dear FXOpen Manager,

    I'm still experiencing my Account status : Not Verified. I've submitted my documents and are already approved. But not sure why the status still showing not verified. Please help to check and revert. My account number : 105965. Thanks.
    To verify u account, u need to upload 2 documentation at trader cabinet..
    1- ID - to prove u identity
    2-Utility bill - to prove u address

    If u get both document status approved after upload please send an email to [email protected] to check more further.

    If u only upload 1 documentation, u need to upload another document to get
    status Verify for u trading account.

    Thanks

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    Thanks for your reply. I have uploaded two documents last week and are approved. I've emailed Finance support as per your instruction, hoping they will reply me ASAP. Thanks again for your kind help.

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    Question

    My account number is 93685.

    I uploaded Utility bill and Passport copies about more than month ago. Status is still pending!!! How long should I wait???

    Please clarify

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    Super Moderator nonamer's Avatar
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    Quote Originally Posted by korti View Post
    My account number is 93685.

    I uploaded Utility bill and Passport copies about more than month ago. Status is still pending!!! How long should I wait???

    Please clarify

    if u want faster verification, please send an email to [email protected], request to verify u account n mention u account number also. Remember to send only that, don't need to send any document attach.

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