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Thread: 帐户不能登陆网站!

  1. #1
    Bullish huoxingkuangren's Avatar
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    Default 帐户不能登陆网站!

    因为我改了初始的密码,我的帐户就不能登陆本网站了,我的帐户的:92168,身份证已经发送到经理的邮箱了,请给我解决!谢谢

  2. #2
    Bullish huoxingkuangren's Avatar
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    我已经往这个信箱“[email protected]”里面发了好多的信件,请经理给我解决!

  3. #3
    Moderator cool user DuHeng's Avatar
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    发一次就行了,不用重复发。

    你检查下是不是密码输入错了。

  4. #4
    Super Moderator fxopenchina's Avatar
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    Default

    可以试下初始密码,
    还有给[email protected] 发中文信他看不懂, 不会回复你的. 请发英文的,24小时内会给你处理

  5. #5
    Bullish huoxingkuangren's Avatar
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    是的,我发了英文信件过去,我把我的身份证和注册时的信息都发了过去,现在还没有回复我,另外我的100个帖子也发够了,请问可以给我解决这些问题吗?我的帐户:92168

  6. #6
    Bullish huoxingkuangren's Avatar
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    对了,初始的密码我也试过了,还是不行,请经理帮忙解决下

  7. #7
    Super Moderator fxopenchina's Avatar
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    你把你发的英文信发到这来. 我看下

  8. #8
    Bullish huoxingkuangren's Avatar
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    > __________ NOD32 3200 (20080619) Information __________

    > This message was checked by NOD32 antivirus system.
    > http://www.eset.com

    Hello,

    to get your new password we need from you following
    information to be sent to [email protected]:

    1) ID with photo
    2) Utility Bill with address
    3) valid telephone number with international code
    4) trading account number

    All these documents should be sent in another size and format as they
    were uploaded to our server through My FXOpen area.

    We are sorry for inconvenience. This is made for your own security.

    --
    Best regards,
    FXOpen mailto:[email protected]


    这个是她给我发的英文信件,你请看一下

  9. #9
    Bullish huoxingkuangren's Avatar
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    Default

    Hello, cs.5932123.

    You wrote Thursday, June 19, 2008, 10:26:24 AM:

    > Manager Hello:
    > I have uploaded my ID card is because I now password landing site
    > can not always prompted password wrong! Please re-enter, to solve the manager! Account: 92168
    > wangyuanlong


    这个是发给经理的信件,你也看一下

  10. #10
    Bullish huoxingkuangren's Avatar
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    还有我的100个帖子也发完,请问下经理什么时间可以加上25美元

  11. #11
    Moderator cool user DuHeng's Avatar
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    Default

    要求你提供:
    1 - 身份证扫描图片
    2 - 地址证明扫描件 图片
    3 - 电话号码 格式为 +86 10 87654321 注意国内区号的0去掉
    4 - 你的帐号

    扫描图片不能和你认证时提供的一样,你可以重新扫描一下,这样才能证明是你本人。
    这样是为了防止你账户被盗别人用你传上去的身份证图片获得你的帐号。


    地址证明中国用户不用提供,你重新扫描一下身份证传过去。
    电话要写正确,可能会电话验证你的信息。



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