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Thread: new trick of fxopen in cheating the client

  1. #1
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    Angry new trick of fxopen in cheating the client

    Hello,
    I thought fxopen was a fair broker, but I was wrong, fxopen is boasting that fxopen will not against it's client. But it is not true, my acc. 86845 was voided because I have made more than 10 accounts registrations. my questions are :
    1. How does the rule go ? the rule started since march or april, does it mean all accounts which are made before march or april also include to be counted ? if it does, why fxopen did not explain to clients first ? How come fxopen make retroactive rules/regulations ? it's not legal rule !!
    2. I have made 10 accounts before the rule/regulation started, And I made 2 account more after the rule/regulation started. but when I made withdrawal from my 12Th account, my account was voided ! why ? if fxopen say that I broke the rule, why fxopen did not warn me when I made 11Th and 12Th account and letting me deposit and open position ? fxopen really wants to trap clients !!
    note: totally I have made $300 deposit and about $150 withdrawal. If fxopen want to be fair, please give me back my benefits and explain to all clients that "10 bonus account" begins to be counted since the first time a client make an account and not from the time when the "10 bonus accounts" rule was created.
    I am sure a lot of traders/clients think the way I do.

  2. #2
    Super Moderator nonamer's Avatar
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    Quote Originally Posted by Client FX View Post
    Hello,
    I thought fxopen was a fair broker, but I was wrong, fxopen is boasting that fxopen will not against it's client. But it is not true, my acc. 86845 was voided because I have made more than 10 accounts registrations. my questions are :
    1. How does the rule go ? the rule started since march or april, does it mean all accounts which are made before march or april also include to be counted ? if it does, why fxopen did not explain to clients first ? How come fxopen make retroactive rules/regulations ? it's not legal rule !!
    2. I have made 10 accounts before the rule/regulation started, And I made 2 account more after the rule/regulation started. but when I made withdrawal from my 12Th account, my account was voided ! why ? if fxopen say that I broke the rule, why fxopen did not warn me when I made 11Th and 12Th account and letting me deposit and open position ? fxopen really wants to trap clients !!
    note: totally I have made $300 deposit and about $150 withdrawal. If fxopen want to be fair, please give me back my benefits and explain to all clients that "10 bonus account" begins to be counted since the first time a client make an account and not from the time when the "10 bonus accounts" rule was created.
    I am sure a lot of traders/clients think the way I do.
    Sir please read the rule again.
    I think u account don't enough/completing 10lot trade yet - each trade must closed +/4pips, but u still withdraw money.So the bonus voided since u broke the rule.

    *Next time please check the rule 1st before posting.

    Check it here ---> http://fxopen.com/OurPromotions.aspx

    If you withdraw from your account, without completing 10 lots round trades , your bonus amount will be voided from the account. Note: You may open up to 10 bonus accounts. If you open more than 10 accounts, any accounts after the 10th account will have the bonus amount removed.


    ---------------------------------------------------------------
    If u received welcome bonus standard account
    - u need to completing 10lot trade (each trade must +/-4pips closed) before u can make any withdraw include withdraw welcome bonus. If u still withdraw without completing 10lot trade, welcome bonus will removed/avoided automatically.

    If u received welcome bonus micro account
    - u need to completing 1000lot trade (each trade must +/-4pips closed) before u can make any withdraw include withdraw welcome bonus. If u still withdraw without completing 1000lot trade, welcome bonus will removed/avoided automatically.

  3. #3
    Director of FXOpen Aus FXOjafar's Avatar
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    Quote Originally Posted by Client FX View Post
    Hello,
    I thought fxopen was a fair broker, but I was wrong, fxopen is boasting that fxopen will not against it's client. But it is not true, my acc. 86845 was voided because I have made more than 10 accounts registrations.
    What was the reason given by email?

    Quote Originally Posted by Client FX View Post
    How come fxopen make retroactive rules/regulations ? it's not legal rule !!
    Actually, it is totally legal. Please read https://fxopen.com/Download/customer_agreement.pdf
    You did read and understand that document before agreeing to the contents right? That is one of the documents you must agree to when opening an account so I'm assuming you have agreed to the contents no less than 10 times?
    If you agreed to the conditions of trading at FXOpen more than 10 times, then why do you have a reason to complain when the rules are adjusted?
    Jafar Calley - Director
    FXOpen AU Pty Ltd
    Level 26 • 1 Bligh Street
    Sydney NSW 2000
    Australia
    AFSL:412871 ABN:61 143 678 719
    http://www.fxopenaus.com

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    Client FX,
    as far as I know, fxopen has the rule that we must trade 10 lot,
    0.1 lot x 100 = 10 lot with at leastTake Profit 4 pips or lost 4 pips on each trading before we can withdraw the $25 welcome bonus.
    if we withdraw our deposit of $25 before we trade 10 lots, they will remove $25 welcome bonus.

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    Piplet Client FX's Avatar
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    seems like you don't understand what i mean..
    it's not the $25 bonus i was questioning about..but i was qouestioning about my benefit that was voided..
    i made $25 deposit..so my account will be $50(plus bonus from you),then after i traded,i got benefit..from $50 my account became $133..and then i made withdrawal $108..i did not witdraw your bonus i just made witdrawal from my benefit and my deposit...
    is that clear sir??
    please understand I just have made 2 account after the rule "You may open up to 10 bonus accounts. If you open more than 10 accounts, any accounts after the 10th account will have the bonus amount removed." started. and as i know all account have made before the rule is not counted.
    Last edited by Client FX; 05-18-2008 at 01:45 AM.

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    On one hand, if fxopen didn't give the $25 bonus to his 11th account in first place (rather gives it then later removes it), he is unlikely to be able to trade with only $25 deposit and to reach $83 profit.

    On another hand, he has worked his *** to trade and gain $83 profit, regardless the bonus deposit in his account, which is now voided.


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    well just follow the rules and keep making money

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    Director of FXOpen Aus FXOjafar's Avatar
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    ClientFX, Please email [email protected] with any disputed order numbers and the issue will be resolved.
    Thread closed. (forum rule #15)
    Jafar Calley - Director
    FXOpen AU Pty Ltd
    Level 26 • 1 Bligh Street
    Sydney NSW 2000
    Australia
    AFSL:412871 ABN:61 143 678 719
    http://www.fxopenaus.com

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