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Thread: How to place order

  1. #1
    Piplet siwael's Avatar
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    Default How to place order

    How to place order

  2. #2
    Bullish softFOREX's Avatar
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    Default

    What the problem to put the order bro?

  3. #3
    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Default

    Hello Siwael. What is your account number and problems you are facing?

  4. #4
    Piplet siwael's Avatar
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    Default my account number

    hello sir
    my account number is 4548
    i can't put trades,
    i see the make new order button is not active
    please open attachment
    Attached Thumbnails Attached Thumbnails problem.JPG  

  5. #5
    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Default Siwael

    Please check the type of password you are using to login : INVESTORS or TRADERS. To be able to trade ( BUY and SELL) you need to use TRADERS password.

  6. #6
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    Quote Originally Posted by FX Egypt Manager View Post
    Please check the type of password you are using to login : INVESTORS or TRADERS. To be able to trade ( BUY and SELL) you need to use TRADERS password.
    May i know, what difference between investor and trader password? what these thing used for, especially for investor password?

    thansk

  7. #7
    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Default

    Quote Originally Posted by lurzaimran View Post
    May i know, what difference between investor and trader password? what these thing used for, especially for investor password?

    thansk
    TRADERS pass: To trade
    INVESTORS pass: You can check account's activity, see the same window as with TRADERS pass but you can not place any order. ( for investors to check trading...)

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    Default

    now i know why i am given two passwords..thanks for that clarification...

  9. #9
    Intraday Master
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    Default

    How can i get my investor password back... i seem to lost it..

    /shy/

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    Default

    ok..thanks...

  12. #12
    Director of FXOpen Aus FXOjafar's Avatar
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    Default

    Quote Originally Posted by goldsniper View Post
    How can i get my investor password back... i seem to lost it..

    /shy/
    Do you by any chance still have your account opening email? The password is in there.
    Jafar Calley - Director
    FXOpen AU Pty Ltd
    Level 26 • 1 Bligh Street
    Sydney NSW 2000
    Australia
    AFSL:412871 ABN:61 143 678 719
    http://www.fxopenaus.com

  13. #13
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    The problem is fixed. I found it in the opening email - archieved fortunately

    Anyway thanks for the help. BTW i traded yesterday on fxegypt.. nice and smooth on the order side.

  14. #14
    nicky2k
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    Quote Originally Posted by goldsniper View Post
    The problem is fixed. I found it in the opening email - archieved fortunately
    You know, I was looking in my mailbox to see if I have the username and pass sent to me when opening a demo account, but i could not find such... maybe it's with demo account, with real one I am sure they send you e-mail.

  15. #15
    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Default

    Quote Originally Posted by nicky2k View Post
    You know, I was looking in my mailbox to see if I have the username and pass sent to me when opening a demo account, but i could not find such... maybe it's with demo account, with real one I am sure they send you e-mail.
    Email with account details is sent for Real Money accounts only, this is automatic email.

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