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Thread: Scheduled maintenance - Why do during market hours?

  1. #1
    FXMALAY Supporter cool user learn2biz's Avatar
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    Default Scheduled maintenance - Why do during market hours?

    Dear admin,

    I recently received below message in my mt4 mailbox:

    From : Administrator1
    Date: 2008.04.10 23:46
    Subject : Scheduled maintenance

    Dear Clients,
    For approximately one hour, the website and the "My FXOpen" Area, will be unavailable due to scheduled maintenance. Thank you for your patience as we upgrade the site for you.

    FXOpen team

    My question is, why do maintenance during market open hours ? I believe maintenance is unavoidable but I beg fxopen team to do maintenance after market close like on Saturday/Sunday (if possible) because maintenance during market open will affect many users thus increasing many unhappy clients.

    Furthermore, I got intermittent no connection with my mt4 when there's no problem browsing and surfing. I assume this might have something to do with the mentioned maintenance. I hope my suggestion will be taken into consideration. TQ.

    regards
    learn2biz

  2. #2
    In Profit walidfxopen's Avatar
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    Default

    now , it was finished , you can visite the site , it's possible to open it.

  3. #3
    Director of FXOpen Aus FXOjafar's Avatar
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    Default

    Please read http://forum.fxopen.com/showthread.php?t=17817 if the unplanned MT4 outage caused you any problem. The MT4 downtime was unrelated to the website maintenance and we apologise if it inconvenienced you.
    Jafar Calley - Director
    FXOpen AU Pty Ltd
    Level 26 • 1 Bligh Street
    Sydney NSW 2000
    Australia
    AFSL:412871 ABN:61 143 678 719
    http://www.fxopenaus.com

  4. #4
    FXMALAY Supporter cool user learn2biz's Avatar
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    Default

    Thank you for your kind answers. Unplanned outage is a risk. Hope any maintenance will be scheduled during market close. Thanks again.

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