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Thread: IT Department

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    In Profit omobaorun's Avatar
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    Quote Originally Posted by FXOpen Manager View Post
    Your proposals for IT Department can be posted here.
    Whao!!!sm_happy 3dblob
    I'd been expecting this all this while,tho i'm not an IT PERSON,but i have some few things i can tell the IT dept,that can make fxopen MT4,one of the best and directly upgrade fxopen as a broker.
    To start with,it'll be better if MT4 can be be upgraded to allow for some functions that are missing,for example,INSTANT EXECUTION ON ORDER SHOULD BE ALLOW,that what some brokers are using to get more customers,bcos customers want where they're sure of getting what they want at the right time(TO ENTER A PROFITALE TRADE ONTIME,CLOSE A PROFITALE ORDER,CLOSE A LOSSING TRADE WITHOUT MORE LOSS).
    I BELIEVE THIS WILL HELP TO OPEN FXOPEN FOR MORE CUSTOMERS TO COME IN.
    Thanks.sm_smile
    Jesus loves you,CHEERS!sm_smile

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    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Quote Originally Posted by omobaorun View Post
    Whao!!!sm_happy 3dblob
    I'd been expecting this all this while,tho i'm not an IT PERSON,but i have some few things i can tell the IT dept,that can make fxopen MT4,one of the best and directly upgrade fxopen as a broker.
    To start with,it'll be better if MT4 can be be upgraded to allow for some functions that are missing,for example,INSTANT EXECUTION ON ORDER SHOULD BE ALLOW,that what some brokers are using to get more customers,bcos customers want where they're sure of getting what they want at the right time(TO ENTER A PROFITALE TRADE ONTIME,CLOSE A PROFITALE ORDER,CLOSE A LOSSING TRADE WITHOUT MORE LOSS).
    I BELIEVE THIS WILL HELP TO OPEN FXOPEN FOR MORE CUSTOMERS TO COME IN.
    Thanks.sm_smile
    Hello omobaorun,
    INSTANT EXECUTION button wasavailable since opening

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    Bullish
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    i want to know why is there a 10 lot trade limitation on the $25 posting bonus profit withdrawal
    you can bring it back to 17 trades
    this will really help everyone out
    just my opinion
    thank you

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    Intraday Master fxind_cs1's Avatar
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    Need a new feature inside the cabinet for checking the list of our referral member account. Thank you

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    Piplet
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    just suggestion how if in cabinet trader can send message to their referral client, to keep more friendship betwen trader, and can help any newbie of Fxopen trader

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    Director of FXOpen Aus FXOjafar's Avatar
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    Proposal to allow webmasters to add the fxopen quotes feed to websites and blogs has been sent to the technical department.
    Jafar Calley - Director
    FXOpen AU Pty Ltd
    Level 26 • 1 Bligh Street
    Sydney NSW 2000
    Australia
    AFSL:412871 ABN:61 143 678 719
    http://www.fxopenaus.com

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    Default Informative states during process in the cabinet

    States in the cabinet during payment/withdrawal are too limited and so less informative. They should show the current state of the process at each step. For example, I imagine the following steps during withdrawal:
    1. Pending : withdrawal request is submitted
    2. Queued : when the client confirmed it, and it is waiting to be processed
    3. Transfered : when it has been processed, and the money is transfered
    4. Canceled : when the client cancels it
    5. Refused : when the request is refused be Finance Dept.
    6. Removed : when some how the system (has to) remove the request from the queue

    And probably several other more informative states during the process.
    Generic states such as 'Fail' or 'Success' are hard for the client to understand what is really happening to his/her request.

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    Default More fields in Personal Area

    One more suggestion for Personal Area in the Cabinet.
    You should provide more editable fields, not just leverage.
    In particular, one information that might change is email address.

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    In Profit tonmaibiya's Avatar
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    Dear IT,

    Now you have a new service on MyFxOpen, which we can open new account from MyFxOpen.

    My question is, if my referral clients they open another account via MyFxopen - did I get a commission for that new one?

    Sincerely,
    tonmainiya

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    Quote Originally Posted by fireflies View Post
    One more suggestion for Personal Area in the Cabinet.
    You should provide more editable fields, not just leverage.
    In particular, one information that might change is email address.
    I am in support of fireflies's idea. I was told by the support that yahoo mail is not good enough to be used so I tried to change the email address but could not. There is no provision for that.

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    Director of FXOpen Aus FXOjafar's Avatar
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    Quote Originally Posted by haili5 View Post
    I am in support of fireflies's idea. I was told by the support that yahoo mail is not good enough to be used so I tried to change the email address but could not. There is no provision for that.
    Quote Originally Posted by fireflies View Post
    One more suggestion for Personal Area in the Cabinet.
    You should provide more editable fields, not just leverage.
    In particular, one information that might change is email address.
    Email addresses are not user editable for a very good reason. If someone hacks your PC, and gets your password to the account they could just change your email to theirs, request a withdrawal of all your funds, and the verification email for the withdrawal would go to their email instead of yours.
    It makes sense to keep it as it is.
    Jafar Calley - Director
    FXOpen AU Pty Ltd
    Level 26 • 1 Bligh Street
    Sydney NSW 2000
    Australia
    AFSL:412871 ABN:61 143 678 719
    http://www.fxopenaus.com

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    Thank you director. We did not know the reason for email addresses not being user editable. Now that you have stated the reason, I strongly agree with you. Thanks

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    Quote Originally Posted by RebateFX.com View Post
    Email addresses are not user editable for a very good reason. If someone hacks your PC, and gets your password to the account they could just change your email to theirs, request a withdrawal of all your funds, and the verification email for the withdrawal would go to their email instead of yours.
    It makes sense to keep it as it is.
    I experienced this once. I understand that it is not editable because it is used as a protection key, although I disagree it protects the user. (The protection is just as weak). However for many reasons, people do have to change their email address sometimes. (One reason these days is spam overloaded).
    So, I still prefer that email address is editable from the cabinet.

    There are additional measures to protect the user from thiefs, for examples:
    1. When user requests to change secured info like email address, he/she must answer a challenge questions, which basically serves a second pin (like asking parent's name, pet's name, etc similar to the ones used by bank/credit card companies).
    2. FxOpen creates user key to similar to how webmoney works.
    3. FxOpen sends a challenge number thru other means (eg. short message to user's cell-phone) which should be typed back by the user in the cabinet.

    Although each suggestion above also has its own pitfall, but it is not weaker than the current protection and it is less hassle to the user.
    So you see there are many ways to automatically serve the user while keep the protection high.
    Last edited by fireflies; 05-06-2008 at 02:04 AM.

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    Director of FXOpen Aus FXOjafar's Avatar
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    I know what you are saying fireflies and you bring up some great points.
    What fxopen has in it's top secret development is a special key system tied to the MAC address of your network card. That will make it impossible (almost 100%) to make withdrawals without stealing the physical network card.
    Thats for the future though.
    Jafar Calley - Director
    FXOpen AU Pty Ltd
    Level 26 • 1 Bligh Street
    Sydney NSW 2000
    Australia
    AFSL:412871 ABN:61 143 678 719
    http://www.fxopenaus.com

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