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Thread: account verification takes longer time!!!!

  1. #1
    In Profit richtrader's Avatar
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    Default account verification takes longer time!!!!

    hello manager ,
    i have submitted my international passport with my utility bill but yet my account has not been verified.dis is not a good idea as its just a way of delaying our withdrawals.
    before when we were using email it takes just 2 hrs or 7 hrs but now its almost 4 days....sm_rolleye

  2. #2
    Super Moderator nonamer's Avatar
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    Quote Originally Posted by richtrader View Post
    hello manager ,
    i have submitted my international passport with my utility bill but yet my account has not been verified.dis is not a good idea as its just a way of delaying our withdrawals.
    before when we were using email it takes just 2 hrs or 7 hrs but now its almost 4 days....sm_rolleye
    Hi,

    Normally verification take time 24 hours, but at the moment maybe will be delay because all old n new account also need to upload n verify its again. if u already verify before this u can withdraw normally, but u still need to upload the documentation. Be sure we are working hard and during a week approval process will become very fast.

    Thanks

  3. #3
    sailjero
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    yes pain in the but trying to withdraw funds from my acc still nothing happening after submitting all the forms and documents
    any one was ever succesfull in withdrawing there funds
    to me look more like one of those HYPS programs than fx brooker
    I do not know what to think here
    sailfero

  4. #4
    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Quote Originally Posted by sailjero View Post
    yes pain in the but trying to withdraw funds from my acc still nothing happening after submitting all the forms and documents
    any one was ever succesfull in withdrawing there funds
    to me look more like one of those HYPS programs than fx brooker
    I do not know what to think here
    sailfero
    hmmm...how long you wait for ithdrawal?
    By the way, do you know any broker which withdrawal without document's verification? I think documents uploading system and withdrawal form is very simple. Also, it takes several minutes to upload your documents and fill withdrawal form.

  5. #5
    Denis Peganov, FXOpen Development Director cool user FXOpen Manager's Avatar
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    Quote Originally Posted by richtrader View Post
    hello manager ,
    i have submitted my international passport with my utility bill but yet my account has not been verified.dis is not a good idea as its just a way of delaying our withdrawals.
    before when we were using email it takes just 2 hrs or 7 hrs but now its almost 4 days....sm_rolleye
    The 1st week is very busy, sorry for a delay.

  6. #6
    Intraday Master etrader's Avatar
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    Yes they need to verify all clients

    and it's not fair to expect them to verify with normal rate in this stage

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