Prezident
11-05-2020, 10:45 AM
FXOpen is currently looking for a Portuguese and English-speaking customer support operator.
Required skills:
• good communication skills,
• basic knowledge of Forex and margin trading,
• ability to work with large amounts of information, multi-tasking,
• be fluent in Portuguese (based in Brazil),
• Microsoft Office user
Key responsibilities:
• Assisting company customers with various issues online via live chat, messengers and on the phone in Portuguese and English during the specified working hours;
• Official correspondence with customers by e-mail;
• Communication with the Finance, Trading, Sales and IT departments, if required;
• Providing accurate and up-to-date information about the company services;
• Resolving complex customer complaints and enquiries;
Maintaining high level of communication skills and using various techniques to ensure personal approach to each customer
Required skills:
• good communication skills,
• basic knowledge of Forex and margin trading,
• ability to work with large amounts of information, multi-tasking,
• be fluent in Portuguese (based in Brazil),
• Microsoft Office user
Key responsibilities:
• Assisting company customers with various issues online via live chat, messengers and on the phone in Portuguese and English during the specified working hours;
• Official correspondence with customers by e-mail;
• Communication with the Finance, Trading, Sales and IT departments, if required;
• Providing accurate and up-to-date information about the company services;
• Resolving complex customer complaints and enquiries;
Maintaining high level of communication skills and using various techniques to ensure personal approach to each customer