ECN server is being very slow

[MisterAudio]

I have been noticing that the ECN order execution is getting very slow. I pinged the server just to make sure I had my latency factored into it. From home, it was 120ms, from my VPS it was 40ms. So.....my order execution times were showing average 500ms from home and average 400ms from my VPS. That gives a execution speed of about 350ms....which was fairly good i thought.

The problem is....now days, I am getting average execution speeds of greater than 1200ms on my VPS and from home i some time see it hit as high as 2000ms. Today I had a position run against me....not super fast, and there was plenty of volume....and it took nearly 5 full seconds to close out the position.

Can someone please check into why the ECN servers are being so slow?

Also, the server speed is only showing to be noticeably slower when opening or closing positions. If I try to modify an already open position, the speed is still just as fast as it has always been.

[Representative]

I have been noticing that the ECN order execution is getting very slow. I pinged the server just to make sure I had my latency factored into it. From home, it was 120ms, from my VPS it was 40ms. So.....my order execution times were showing average 500ms from home and average 400ms from my VPS. That gives a execution speed of about 350ms....which was fairly good i thought.

The problem is....now days, I am getting average execution speeds of greater than 1200ms on my VPS and from home i some time see it hit as high as 2000ms. Today I had a position run against me....not super fast, and there was plenty of volume....and it took nearly 5 full seconds to close out the position.

Can someone please check into why the ECN servers are being so slow?

Also, the server speed is only showing to be noticeably slower when opening or closing positions. If I try to modify an already open position, the speed is still just as fast as it has always been.

Dear Client!

Please send your log file to fxopen_cs4@fxopen.com. You can find this file in the MetaTrader folder on your computer. The default folder is usually: C:\Program Files\MetaTrader - FXOpen\logs ,but if you have installed the MetaTrader to another location, the folder may be different.

[MisterAudio]

Dear Client!

Please send your log file to fxopen_cs4@fxopen.com. You can find this file in the MetaTrader folder on your computer. The default folder is usually: C:\Program Files\MetaTrader - FXOpen\logs ,but if you have installed the MetaTrader to another location, the folder may be different.

Thank you for responding! I will get the log files sent today.