what's wrong with ECN demo plateform?

[shaoyinwang]

We are investigating this case and will inform you promptly.
Thanks for your participation and patience,
FX Open Tech Support

price cross two times ,the buystop order did not excuted .

[shaoyinwang]

price cross two times ,the buystop order did not excuted .

when can you resolve it?
it is still the problem.

[newfx]

Recently, i found some problems with the ECN DEMO A/C,

1. the system automatically help me to execute another buy/sell (in 0.9 lot or 0.8 lot) when I take profit in MT4 platform.
2. Since yesterday (31/3/2011), when I made a market execution ,the system will always add an additional 50 pips for the buy position & minus an additional 50 pips for sell position, and when i close the execution the system will repeat the same action. However, if i use take profit, the price will closed at the correct price. I want to attach a print-screen but I do not know how.


Is it the live a/c using the same platform as demo a/c? i afraid the same problem will occur when i trade live.

[FXOjafar]

Recently, i found some problems with the ECN DEMO A/C,

1. the system automatically help me to execute another buy/sell (in 0.9 lot or 0.8 lot) when I take profit in MT4 platform.
2. Since yesterday (31/3/2011), when I made a market execution ,the system will always add an additional 50 pips for the buy position & minus an additional 50 pips for sell position, and when i close the execution the system will repeat the same action. However, if i use take profit, the price will closed at the correct price. I want to attach a print-screen but I do not know how.


Is it the live a/c using the same platform as demo a/c? i afraid the same problem will occur when i trade live.

Hi

I'll check that out when the market opens again. Nothing as you describe is happening on live accounts. Just to reassure you