Spike

[13thheaven]

why there is spikes in the chart?
today i saw it in eu...
it's spiked to 1.3825...
how can that be...?
if i placed any order in eu, i'm sure that i had a margin call...
then will u return my money?
thx...

btw last week that happened to gu...

[FXOjafar]

That spike didn't happen on the new server. At least I didn't see it on my chart.

Don't worry. It is FX Egypt's policy to return money lost if a glitch in the price feed caused a stop loss to be hit or worse.

Email manager@fxegypt.com and he will fix it for you.

[FXOpen Manager]

why there is spikes in the chart?
today i saw it in eu...
it's spiked to 1.3825...
how can that be...?
if i placed any order in eu, i'm sure that i had a margin call...
then will u return my money?
thx...

btw last week that happened to gu...

On which MT did you see the spike?
Incase of s/l because of spike, your money will be returned, nothing to worry.

[AmroDiab]

In case of s/l because of spike, your money will be returned, nothing to worry.

that good
what in case i gain a money what happen to it

[13thheaven]

oh it was on the demo...

btw, i can't see any chart in the new server... maybe i must reinstall the software...

[fxlamer]

Just a question.

Don't spikes happen in real market life? I mean, why does broker has to pay for it? I just don't understand the connection.

Can someone explain this to me?

[FXOjafar]

Just a question.

Don't spikes happen in real market life? I mean, why does broker has to pay for it? I just don't understand the connection.

Can someone explain this to me?

Spikes like 100 pips in 1 second don't happen in real life. They have nothing to do with the actual market movement. If the glitch is due to the bank feed, the broker should refund any money lost. FX Open is fair and reputable in that regard.

[13thheaven]

Just a question.

Don't spikes happen in real market life? I mean, why does broker has to pay for it? I just don't understand the connection.

Can someone explain this to me?

it's on the demo server...
i think about 2 days ago, there's a spike in the eur/usd...
eur broke high for 1.3825...
but the real server didn't get the problem...

[aowaow]

this what im going to clap thousands times to fxegypt.com's Support Team.
They are very sensitive to their client's problems, and react ASAP.
Good effort.

Keep it up bros. Good job

[anujgoyal.1]

can anybody explain spikes clearly please?

[FXOpen Manager]

can anybody explain spikes clearly please?

�Spike� shall mean an error quote with the following characteristics:
a) a significant price gap; and
b) in a short period of time the price rebounds with a price gap; and
c) before it appears there is no rapid price movements; and
d) before it appears there is no important macroeconomic indicators and/or corporate reports.

[fxria]

�Spike� shall mean an error quote with the following characteristics:
a) a significant price gap; and
b) in a short period of time the price rebounds with a price gap; and
c) before it appears there is no rapid price movements; and
d) before it appears there is no important macroeconomic indicators and/or corporate reports.

There are instances of spikes on live servers in some brokers which was admittedly caused by operators in which case traders loose money and the traces were quickly erased to avoid detection and possible prosecution.

[yahzeex]

thats cheating... and in that case my money has to be returned.......

[omobaorun]

i guess i didn't see any reply on wen if d spike is a gain,what will fxopen do?will dey leave d gain or same rule aplly?

[TheWizard]

Short EURNZD at 1.8401
Spike: Stop at 1.8344, then Long another one with Stop Buy order at 1.8344, with Stop Loss order at 1.8199, all hit within 2 seconds.

Question: Will broker reinstate my initial short position at 1.8401, and cancel the trades done dusring the spike?