Verification

[focus]

plz, i have uploaded my document, kindly verify it. my account no is 93597

[max2sf]

friend just send mail to fianance@fxopen.com
so ur verification will be proceded faster

[Finest-Broker]

so i�ve wrote e-mail but till now not verified.... wait...

[nonamer]

so i�ve wrote e-mail but till now not verified.... wait...

Hi ,

1st step, upload documentation ( national ID and utility bill ) at trader cabinet. The document must clear if not the document will rejected and u need to upload new documentation.

After done that

2nd step, please, e-mail your account's number with request to finance@fxopen.com. Remember only send u account number with request to verify u account. If u send documentation to finance department email, u request will rejected immediately without verify.

3rd step, please be patient, finance need time to verify u account.

thanks

[Finest-Broker]

Hi ,

1st step, upload documentation ( national ID and utility bill ) at trader cabinet. The document must clear if not the document will rejected and u need to upload new documentation.

After done that

2nd step, please, e-mail your account's number with request to finance@fxopen.com. Remember only send u account number with request to verify u account. If u send documentation to finance department email, u request will rejected immediately without verify.

3rd step, please be patient, finance need time to verify u account.

thanks

Yes it�s ok...but i�ve done all this steps... but nothing happend for over a week..

[nonamer]

Yes it�s ok...but i�ve done all this steps... but nothing happend for over a week..

What u send to finance department? If u send any document attach with that email, u request will rejected.

N make sure u check u email maybe u documentation cannot accepted to verify. Normally finance will send u an email for any comment if u document cannot prove for verification.

If u use yahoo email, u should change to other email.
---> Notice to Yahoo Mail Users. The Yahoo mail system does not always deliver mail from FXOpen on a timely basis, so you are encouraged to use an alternative email address for your FXOpen account to avoid any future inconvenience.

Thanks

[haili5]

What u send to finance department? If u send any document attach with that email, u request will rejected.

N make sure u check u email maybe u documentation cannot accepted to verify. Normally finance will send u an email for any comment if u document cannot prove for verification.

If u use yahoo email, u should change to other email.
---> Notice to Yahoo Mail Users. The Yahoo mail system does not always deliver mail from FXOpen on a timely basis, so you are encouraged to use an alternative email address for your FXOpen account to avoid any future inconvenience.

Thanks

Hello Moderator,
I had a similar problem with yahoo email. I tried to change it to other email but I could not. Please how do I go about it?

[nonamer]

Hello Moderator,
I had a similar problem with yahoo email. I tried to change it to other email but I could not. Please how do I go about it?

To change email u need send an email to finance@fxopen.com, attach with ID, then mention u request, also list u new email n old email.

Thanks

[Finest-Broker]

i�ve uploaded my documents 3 weeks ago.... wrote 4 e-mails but still nothing....WHY?????????

[nonamer]

i�ve uploaded my documents 3 weeks ago.... wrote 4 e-mails but still nothing....WHY?????????

Hi,

Are u sending any document with emailing to finance@fxopen.com ?
If u send any document attach on email, u request will rejected.

If not u need to check u documentation again, maybe u document not approve because the documentation cannot accepted. Normally in this situation, finance will reply back u email. If u don't received any email from finance, please check u email, if u using yahoo, try to change the email because Yahoo mail system does not always deliver mail from FXOpen on a timely basis.

* Normally when client sending email to finance for faster verification, its only take 1-2 working days to get verify.

---------------------------------

EXAMPLE EMAIL TO FINANCE FOR PROCESSING VERIFICATION.


SUBJECT : REQUEST TO VERIFY MY ACCOUNT NUMBER : 123456

Hi Admin,

I want request to verify my account number : 123456. I already upload 2 documentation - ID n utility bill for verification process. Hope u can verify its as soon as possible.

Thanks

xxxxxx

[Finest-Broker]

hey...no i only loaded it up...and they aprroved the same documents it in my other account...so what could it bee???

[nonamer]

hey...no i only loaded it up...and they aprroved the same documents it in my other account...so what could it bee???

Hi

Situation 1
If u have 2 account under 1 trader cabinet, then 1 from that already status verify u don't need to verify another one. U just need to verify either 1 of 2 account u had in 1 trader cabinet.

Situation 2
If u have 2 document upload then only 1 approve while another 1 document not approve, that mean u document not approved cannot accepted to verify u trading account. Normally finance will reply with email regarding this situation. Finance will explain why they don't accept then verify that document. So u need to upload the new document.

Thanks

[Finest-Broker]

Hi

Situation 1
If u have 2 account under 1 trader cabinet, then 1 from that already status verify u don't need to verify another one. U just need to verify either 1 of 2 account u had in 1 trader cabinet.

Situation 2
If u have 2 document upload then only 1 approve while another 1 document not approve, that mean u document not approved cannot accepted to verify u trading account. Normally finance will reply with email regarding this situation. Finance will explain why they don't accept then verify that document. So u need to upload the new document.

Thanks

Hmm ok....maybee i dit something wrong??? is it possible to bee my own referal??? or is this disallowed??? maybee thats the reason why they dit not verify my other account??

[prof.econ]

it's been a week... maybe more since I uploaded my docs and still nothing



this isn't a good sign

[nonamer]

it's been a week... maybe more since I uploaded my docs and still nothing



this isn't a good sign

hi

did u read my post above

http://forum.fxopen.com/showpost.php...13&postcount=4
http://forum.fxopen.com/showpost.php...9&postcount=11

Thanks